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- The next natural step after the case presentation is acceptance by the patient.
- It’s important that you don’t talk too much, once the patient agrees to treatment, stop talking and move on.
- When you are educating, you want to focus on the consequences of not doing the treatment before going into other specifics.
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About Amy L’Ecuyer:
Amy L’Ecuyer is an engaging communicator, who has been in the dental industry for over 25 years. Amy focuses on helping dentists and their teams become more intentional, define their purpose and achieve goals with an honest approach to results-driven success. Amy is a business owner, consultant, speaker, registered dental hygienist and a dental/mental health advocate. 
I really enjoy Amy’s presentation. It helps me to be mindful of even the little things such as eye to eye contact with the patient. I realize patients appreciate it when you, as the clinician acknowledge concern for their dental needs. One slide that hit it on the nail for me was the Do’s and Don’ts Slide in regards to communicating a successful treatment plan to a patient. Thanks for sharing.
Thank you Dr. Nelson! I am glad you enjoyed the presentation and have a take-away you can implement into your practice. I appreciate and value your feedback. Amy