- I don’t like to wait, and I don’t want my patients to have to wait for me. Your patients come to their appointment on time, so you should see them on time.
- Sometimes you might lose a patient due to not seeing patients who are late and that is OK, your other patients will appreciate being seen on time and not late because a patient before them was late.
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About Dr. Evelyn T. Samuel:Dr. Evelyn T. Samuel is the founder of the Efficiency Institute, CEO of the Samuel Dental Group and host of the Efficient Practice Podcast. Billed as the dentist’s dream coach, she has connected countless dentists and other sole-practitioner small businesses to efficiency, profitability, and sanity.
With close to 20 years as a CEO and practicing dentist operating in the top 1 % percentile of her field, Dr. Samuel realized her purpose was to help others attain and realize their purpose, especially in the areas of business efficiency, profitable systems and achieving a balance that leads to long-term self-actualization.
This was great information! Even for dentists in practice, it was good reminders
All new dentists need this practical information with opportunities to ask questions.
Thank you, Perdita for listening to the Efficient Practice Dental Water Cooler and for your review! We are ecstatic that you found value and implementable information. We look forward to your continued tuning into future episodes.
Thank you, Dr. Samuel, for this session. It was very informative. The last pearl you mentioned, was ideal: Don’t see late patients, especially if it’s a long procedure while other patients are on time and waiting. Also, if there’s a “hole” in the schedule, to not book BIG procedures. I’m guilty of that especially when you’re considering productions. But the burnout afterward is not worth it. I like the idea of bonuses and incentives for team members as well as patients who are actually on time. I think this could definitely make the difference in a well-run dental practice.
Thank you, Dr. Nelson, for leaving a review and for your continued support of the Efficient Practice Dental Water Cooler. We really appreciate you being a loyal listener to the show! Please continue to join in and share the show with others!
This was excellent – spot on Evelyn Teague Samuel!
Thank you Robert M. Pick! Glad you enjoyed it.☺️