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- Make sure your business is systemized so that it runs exceptionally well.
- The spoken word is far more powerful than the digital word, so it’s important that during handovers the dental assistant conveys exactly what was done and what needs to be done to the patient and at checkout.
- We need to be talking to the patient about them, we need to be developing that relationship.
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“The Ultimate Patient Experience” with Dr. David Moffet will be on air via Zoom at 8PM EST on the 2nd Tuesday of every month.
“The Ultimate Patient Experience” with Dr. David Moffet will be on air via Zoom at 8PM EST on the 2nd Tuesday of every month.
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About Dr. David Moffet:
Dr. David Moffet BDS FPFA CSP is a dentistry graduate from Sydney University and the author of the #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days! Read more: www.theUltimatePatientExperience.com 
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