Cut the Chit-Chat. Start Being There!

Episode 11

2019-08-23T05:59:21+00:00 August 12th, 2019|
1,453 views
  1. Make sure your conversations are specific to the outcomes you want, such as the outcome of the patient’s dental treatment.
  2. The best time to get the message across to the patient is at the end of treatment and during the handover, so it’s important that everyone is on the same page and the message is delivered without distraction.
  3. Don’t speak just to be heard, speak to be understood.

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About Dr. David Moffet:

Dr. David Moffet BDS FPFA CSP is a dentistry graduate from Sydney University and the author of the #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days! Read more: www.theUltimatePatientExperience.com

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