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- You need to know who your patients are, get to know them and make the notes on their chart.
- Before your patients come in you should read their charts, know their backstory, know what they need.
- Never leave the patient alone, always set up before the patient comes in.
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About Dr. David Moffet:
Dr. David Moffet BDS FPFA CSP is a dentistry graduate from Sydney University and the author of the #1 Amazon Bestseller “How to Build the Dental Practice of Your Dreams (without killing yourself) in Less than Sixty Days! Read more: www.theUltimatePatientExperience.com 
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